Privacy & cookies
Effective 2026-10-03. This policy explains how Verona Tour Hub, publishing as Verona Tour Hub, handles information associated with this website.
A minimal-data browsing experience
You can read our guides and explore experiences without creating an account. This site does not collect payment card details. Dates and traveler counts used for availability checks are sent through our secure server to Viator to return relevant options. Please do not enter names, health details or other sensitive information into search fields.
Cookies and local storage
We do not set advertising or analytics cookies in the current configuration. If you choose to save an experience, the product code is stored locally in your browser so your shortlist remains available. You can remove it using the heart button or clear your browser’s site data. Your complete shortlist stays in your browser. A save or remove action may send the individual experience code to Analytics as described below.
Analytics
We use Google Analytics 4 in cookieless measurement mode to understand which guides, experiences and booking links are useful. Analytics storage, advertising storage, advertising user data and advertising personalization remain denied. We do not enable Google Signals, advertising audiences or user-provided data collection.
Google may receive page paths without query strings, a referring website origin, technical browser and connection information, and limited actions such as viewing or saving an experience, using availability filters, following a Viator link or successfully submitting an enquiry. Where relevant, these actions include an experience code, a broad group-size band or a form type. We do not send form contents, names, email addresses, travel dates, search text or enquiry reference numbers to Analytics. A successful enquiry event records that a request was received, not its contents.
Cookieless does not mean no data is transmitted: your browser still connects to Google. Google processes this information under its own safeguards and may process it outside your country. Read how Google uses information from sites that use its services and Google’s privacy policy. You can also use browser privacy controls or Google’s Analytics opt-out browser add-on. Blocking measurement does not prevent browsing or submitting our forms.
Hosting and security logs
AWS hosts the site and may process connection information such as IP address, request time, device headers and technical error data to deliver and secure the service. Application logs are limited to operational information and retained for a short, configured period. We do not sell personal information.
Viator and external websites
Experience information and images are supplied by Viator. Loading their images sends normal connection data to their image servers. Following an affiliate link takes you to Viator, which applies its own privacy policy, cookie settings and booking terms. Affiliate tracking may use cookies on Viator’s site; those are controlled by Viator, not this website.
Contact requests
If you submit our contact form, we store your email address, selected topic and message in a private encrypted AWS database so the publisher can review and respond. The form does not subscribe you to marketing. Contact submissions expire after 30 days; database deletion may take a short additional period. Please do not send payment information, identity documents, sensitive personal details or booking references. Security controls may process connection data to limit abuse.
Your choices and rights
Depending on your location, you may have rights to access, correction, deletion, restriction, objection or a complaint to a data-protection authority. Clear saved items in your browser at any time. Do not send booking or payment information to the publisher; direct reservation requests to Viator.
Contact
our publisher contact form for editorial or privacy requests. For reservations, use Viator’s Help Center.
Custom tour enquiries
When you request a custom tour, we use your contact details, selected cities, dates, group size, language, budget and planning notes to respond to your enquiry. Your request is sent securely to our publisher team by email using Amazon Web Services. The website request record is scheduled for deletion after 30 days; related email correspondence may be kept while handling your enquiry. Please do not include payment details, passport numbers or medical information. The form does not add you to a marketing list. Use our publisher contact form for privacy requests.
Experience and venue submissions
When you suggest an experience or venue, we use your name, email address, business details, location, website and description to review the suggestion and respond. Your submission is stored in our private encrypted database and emailed to the same publisher team that handles custom-tour enquiries, using Amazon Web Services. Website records are scheduled for deletion after 30 days; related email correspondence may be retained while handling your enquiry. Submitting a suggestion does not publish it, confirm a partnership or subscribe you to marketing. Please only share information you are authorized to provide, and do not include payment details or sensitive personal information.